Our Colleagues

We know the work of each colleague is key to driving growth and innovation and bringing inspiration and joy to our customers. This is integral to the success of A Bold New Chapter.

We strive to be the preferred employer across our brands through our passion and commitment to colleagues, customers and communities. Investing in the development, engagement and well-being of colleagues enables us to attract and retain top talent to meet the evolving needs of our customers and positively impact our business.

Our colleagues are at the center of our culture, which is a competitive advantage and sets the tone for how we serve and support our customers, our communities and each other. We know each person is unique, so we respect and invest in each individual to create opportunities for growth and engagement.

  • Talent Acquisition: We are committed to attracting the best talent, offering opportunities for candidates at every stage of their career journey — from students seeking their first role to seasoned professionals ready to drive our growth initiatives. Learn more on how you can Work With Us.

  • Education, Development & Performance: We are dedicated to developing top retail talent by investing in our colleagues’ career and leadership growth and advancement. We provide development opportunities for our colleagues at every stage of their career journey with us. Recognizing each person’s individual strengths and areas for growth, we invest in individual development to create meaningful paths for advancement.

  • Engagement & Listening: To measure colleague engagement and promote a culture that encourages open feedback, we use formal and informal touchpoints throughout each colleague’s career journey with us. Our Ask Me Anything sessions, Town Halls, life-cycle surveys, roundtable and people leader check-ins encourage our colleagues to share feedback and ask questions.

Diversity, Equity & Inclusion

people Diversity Equity & Inclusion

At Macy’s, Inc., our mission is to embed Diversity, Equity & Inclusion (DE&I) into how we think, act and operate. We believe DE&I enhances our company culture and improves our ability to better deliver on our Bold New Chapter strategy.

We are focused on cultivating an inclusive and welcoming environment for all our customers, colleagues, suppliers and communities to make meaningful connections and drive long-term growth and value.

Stakeholder Engagement & Inclusion

Our commitment to corporate responsibility is grounded in the belief that meaningful engagement, inclusion and social impact initiatives are essential to make our communities more resilient.

Through purposeful outreach and strategic partnerships, we empower communities, reinforce Macy's, Inc's relationships with local neighborhoods and encourage colleague engagement.

We are committed to fostering an inclusive, welcoming environment and building meaningful connections that drive long-term value and growth. As part of our commitment, we aim to embed stakeholder engagement and Diversity, Equity & Inclusion (DE&I) principles into our operations, strengthening our ability to deliver on our Bold New Chapter strategy.

Our DE&I strategy and initiatives are guided by Mission Every One, which defines how we invest in our people, partners, products and programs to create resilient communities.

Our initiatives are organized into five interconnected focus areas:

Customers

Customers

We are committed to providing a shopping experience where all customers are welcomed, accepted and respected. By cultivating an inclusive environment and treating our customers with dignity, respect and kindness, we help drive our business’ success through gaining our customers’ trust, acquiring new growth and expanding product assortment.

The Customer Bill of Rights

Colleagues

We believe that respecting and empowering our colleagues leads to better business decisions and greater innovation. Diverse perspectives help us challenge assumptions, uncover new opportunities and strengthen collaboration across the enterprise, advancing our strategic priorities and delivering sustainable growth.

Colleagues
Suppliers

Suppliers

We are focused on strengthening supply chain resiliency and delivering the products and services our customers value by leveraging a comprehensive sourcing approach. Ensuring we have a broad range of suppliers is central to our strategy, bringing innovation, agility and essential connections to new groups of customers.

We are building a portfolio that drives meaningful business outcomes, economic impact, and support our commitment to our Bold New Chapter strategy.

Interested in Becoming a Vendor Partner?

Community

We leverage our unique position as a trusted national retailer to provide resources and programmatic support that meets our community partners’ needs. Through strategic partnerships, we address a wide range of needs, from entrepreneurial initiatives and educational support to leadership training and development.

Guided by Mission Every One, we work with more than 30 community partners to identify and activate opportunities that create positive impact where we operate.

Community
Marketing

Marketing

We aim to be a culturally fluent organization that consistently and genuinely reflects our customers through our marketing. We embrace and express cultural fluency and champion brands within imagery, messages and experiences. Whether through iconic events or our product assortment, we aim to reflect our customer base and the communities we serve by showcasing a broad array of talent, creators and designers.